Administration

Carla Gross, MS
Senior Vice President & Chief Operating Officer
Carla Gross has a master’s degree in community health administration and more than 15 years of experience working in the field of behavioral and mental health, with a focus in educational settings. She has been providing administrative and business leadership to HBH since 2012. Ms. Gross provides vision, direction, and administrative leadership for all programs. She is responsible for all aspects of HBH’s operations, assuring that all contracts are executed accurately and efficiently.

Ms. Gross meets regularly with the clinical director and management team to review contract compliance and any outstanding issues with the terms and conditions of the RFP and subsequent contracts. HBH has a long history of successfully complying with its contracts and will continue its strong fidelity to the contract though established systems and protocols.

Flavia Ploog, MS,  Ed., BCBA, LBA
ABA Clinical Director
Flavia M. Ploog has been Board Certified since 2004 and is a Licensed Behavior Analyst. Her past title was Clinical Preceptor and Senior Consultant for Butterfly Effects. She received Masters in Science in Education from the University of Pennsylvania and interned at the Children’s Seashore House, an affiliate of the Children’s Hospital in Philadelphia. Her education includes neuroscience, a discipline that has given her the ability to determine learning styles/needs as well as sensory issues. She has also participated in many research endeavors that included search on subjects such as: autism, attention, self-injury and sensory deficits. Flavia has 20 years experience servicing those with disabilities and developing community acceptance and supports. She has worked closely with community members and professional organizations to promote the dissemination of ABA. Flavia has experience practicing in hospitals, clinics, schools and home settings in 6 states. She was a founding member of both the Tennessee and Hawaii Association for Applied Behavior Analysis. In these roles, Flavia develop national and statewide policies/procedures and practice, guidelines for the regulation and practice of the field of behavior analysis. In 1998, she worked with the committee to create the second task list for the BCBA certification exam. Flavia has developed, evaluated and implemented over 200 student service plans with behavioral strategies. Flavia has coauthored multiple research projects, conducted trainings, designed and taught continuing education courses and spoke at autism conferences.

For the past 4 years, Flavia provided service to over 75 families in the state of Louisiana. Aside from these direct services, she supported and trained the clinical team and developed the clinical structure for her company’s first state of the art clinic. Flavia developed training material for staff and supported consultant’s growth in the field. In her role as Preceptor she provided continuing education opportunities for local BCBAs; train staff, parents and teachers in the field of behavior analysis; and supervise over 35 line technicians. Flavia is passionate about the field of behavior analysis and loves working with families and children in need. She enjoys a good laugh and often uses it in teaching others professional development and risk management.

Jennifer Palisbo
Clinical Director, CAHMHD/DDD/Outpatient Program
Jennifer was born and raised on Oahu. She moved to the Big Island and completed her undergraduate degree in Sociology and the University of Hawaii at Hilo. She then returned to Oahu to further her education and obtained a Masters in Social Work from the University of Hawaii at Manoa.

Jennifer explained, “My career path originated from my desire to support the development of healthy children and families in Hawaii. I have worked for ten years in behavioral health programs that have assisted in the welfare and growth of youth and families.

She enjoys spending her free time with her husband, daughter, and friends. She also admits to being a “foodie” and likes to try new restaurants that pop up!

Jerrie Mitchell, LCSW
Director of Quality Assurance and Training
Jerrie has been in Hawaii since she moved from California while in high school. She attended McKinley High School and the University of Hawaii, where she obtained a graduate degree in Social Work. “My first social work job was in mental health at an AMHD Clubhouse,” says Jerrie. “I absolutely loved it, and I’ve been hooked on behavioral health ever since.”

Jerrie first became aware of HBH services back in 2001 when she was working at the Juvenile Justice Center. She referred many youth and families to us for services. Since that time, she has worked with several behavioral health programs including CCS/APS Healthcare, AMHD, Ohana Health Plan, Aloha Care, and Beacon Health Strategies.

She also spent a year in Juneau, Alaska at Juneau Youth Services. The opportunity to work with Native Alaskans was a new and interesting experience. “However,” Jerrie notes, “Juneau is a rain forest with over 70 inches of rain a year, so I left after a year for drier ground. I drove with my dog through Alaska, Canada, and the western states, putting 20k miles on my car! It was a great adventure. But it’s good to be back home in Hawaii and good to be here. I look forward to meeting and working with all of you.”

Kimberely Finger, LCSW
Kimberly Finger, LCSW graduated from The University of Chicago in 2003 with a Masters of Arts degree in Social Service Administration. She has been working with Hawaii Behavioral Health since moving to Hawaii island in 2008. Kimberly’s favorite part of working with HBH is providing clinical supervision and mentoring new therapists. She is particularly interested in Dialectical Behavioral Therapy and Mindfulness-based interventions. When she’s not working, Kimberly enjoys spending time outdoors with her husband and young son.

Jacqueline Baker-Belding, MEd, BCBA
Program Manager
Jackie has a bachelor’s in special education with a focus in intellectual disabilities. After teaching special education for three years in Hawaii and serving as the school’s special education department chair, Jackie began working toward a MEd in special education with a focus in autism and developmental disabilities. She is a licensed Hawaii special education teacher. Over the past 15 years, Jackie’s training and experience has been particularly directed toward children and adults with autism. Jackie is CPI certified and teaches non-violent crisis intervention to HBH staff.

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